How to Link Your Bank Account to Your NamRA Tax Profile
Learn how to link your bank account to your NamRA tax profile, including ITAS account requirements, changing bank details, bank confirmation letter, TIN account and tax refund information.
If you need to link your bank account to your NamRA tax profile, it is important to understand the difference between using the ITAS portal for online tax services and updating your banking information.
The Namibia Revenue Agency (NamRA) uses the Integrated Tax Administration System (ITAS) for taxpayer services, including taxpayer registration, tax returns, account management and access to your tax information. You can access the ITAS for Namibia portal to log in and manage the online services available to you.
However, adding or changing bank details on an ITAS tax profile is subject to specific verification requirements. According to NamRA’s January 2026 guidance, taxpayers who need to add or amend banking details must visit a NamRA Domestic Taxes Office in person.
Can You Link a Bank Account Online on ITAS?
Although many tax services are available online, bank account modification is handled differently because banking information can be used for payments such as a tax refund.
NamRA’s current guidance indicates that taxpayers must visit a Domestic Taxes Office to add or amend their banking details. This means you should not assume that logging into your ITAS account alone will allow you to complete the banking details modification online.
The ITAS Portal User Manual explains how taxpayers can link an existing tax account using their Tax Identification Number (TIN), as well as how taxpayers can register and use their taxpayer account.
This distinction is important:
- Linking an existing tax account connects your TIN and taxpayer information to your ITAS profile.
- Changing bank details involves updating the bank account information NamRA holds for your tax affairs.
- Taxpayer registration creates or establishes the relevant taxpayer record.
- Bank account modification is subject to additional verification requirements.
Requirements for Changing Bank Details on ITAS
If you want to update the bank account linked to your NamRA tax records, prepare the required supporting documents before visiting a NamRA office.
For an individual taxpayer, NamRA’s January 2026 guidance states that you should bring:
- Your original ID document
- A bank confirmation letter that is less than three months old
The original ID requirement is particularly important. NamRA’s updated guidance states that certified copies are no longer accepted for this particular in-person banking-details process.
The Application for Changing of Bank Details also provides the official form and supporting-document requirements relevant to a bank-details change.
Bank Confirmation Letter
A bank confirmation letter is used to verify your bank account details. When preparing for the application, make sure the document satisfies NamRA’s current requirements, including the applicable validity period.
The purpose of the verification is to ensure that the bank account details supplied to NamRA can be properly associated with the taxpayer.
Certified Copy of ID
Older application instructions may refer to a certified copy of an identity document. However, taxpayers should follow NamRA’s latest instructions for the current banking-details modification process.
For the January 2026 guidance, individuals are instructed to bring the original ID, rather than relying on a certified copy.
How to Change Your Bank Account Details with NamRA
The process can generally be approached in the following steps.
1. Confirm Your Tax Account
Make sure you have an active tax account and know your Tax Identification Number.
If you already have a TIN but have not yet connected it to your online profile, you can use the ITAS process for linking an existing tax account.
Your TIN is the identifier used to associate your taxpayer records with your ITAS profile.
If you are registering a business for income tax in Namibia, make sure the business taxpayer information is properly established before dealing with related banking details.
2. Prepare Your Banking Documents
Obtain a recent bank confirmation letter from your bank.
The document should be less than three months old according to NamRA’s January 2026 guidance. Check that the information on the document corresponds with the taxpayer whose banking details are being updated.
Where applicable, taxpayers should also ensure that their NamRA tax registration and related records are properly maintained.
3. Take Your Original ID
Bring your original identity document when you visit NamRA.
For the current process, do not rely on an old instruction that says a certified copy is sufficient. NamRA’s January 2026 guidance specifically requires the original ID for the in-person banking-details update.
4. Visit a NamRA Domestic Taxes Office
The current guidance requires taxpayers to visit a NamRA Domestic Taxes Office to add or amend their banking information.
This additional verification step is intended to protect taxpayer accounts and reduce the risk of unauthorised changes to bank account details.
Taxpayers who cannot personally attend may need to consider whether a special power of attorney for Namibian tax matters is appropriate for their circumstances.
5. Complete the Bank Account Modification
At the NamRA office, provide the required documentation and complete the applicable banking details modification process.
You may need to provide information such as:
- Tax Identification Number
- Taxpayer name
- Bank name
- Bank account number
- Account type
- Branch information
- Other information requested on the application
Make sure your bank account details are entered accurately. An incorrect account number or other banking information could cause problems when NamRA needs to make a payment to you.
What If You Expect a Tax Refund?
Your bank details are particularly important if you expect a tax refund.
NamRA’s bank-details application asks whether the taxpayer expects a tax refund and requires supporting banking documentation. The purpose is to establish verified banking information that can be used for the taxpayer’s financial transactions with NamRA.
If your bank account has changed after submitting a tax return, it is therefore sensible to address the banking information with NamRA rather than assuming the new account will automatically be detected.
You can also review information about claiming a tax refund from NamRA if you need to understand the broader refund process.
What Is the Difference Between an ITAS Account and a Tax Account?
An ITAS account is your online access to NamRA’s electronic tax services, while your underlying tax records are associated with your taxpayer information and Tax Identification Number.
The ITAS portal provides access to services for both taxpayers and representatives. The ITAS e-Service provides the login facility for existing users, including login options using a Login Name/TIN and password.
If you are a new user, you may first need to complete the relevant ITAS registration and account-linking process.
Depending on your circumstances, this may involve different tax registrations, including VAT registration with NamRA for taxpayers who meet the applicable requirements.
How to Link an Existing TIN to ITAS
If you already have a NamRA tax account and want to use ITAS online, the process is different from changing your banking information.
NamRA’s ITAS documentation describes a process for linking an existing taxpayer account using the taxpayer’s Tax Identification Number (TIN).
The general process involves:
- Accessing the ITAS portal.
- Selecting the option to link an existing taxpayer account.
- Entering the required taxpayer information.
- Completing the mandatory fields.
- Submitting the information.
- Following the instructions provided by ITAS.
NamRA’s ITAS Portal Registration guide provides additional information on registering for ITAS and linking taxpayer information.
Remember that linking your TIN to ITAS does not necessarily mean your bank account has been updated. Banking information has a separate verification process.
Can You Use Someone Else’s Bank Account?
If you intend to provide banking details belonging to another person, additional requirements apply.
NamRA’s January 2026 guidance states that third-party bank accounts require the taxpayer to visit a NamRA office to complete the modification.
Do not simply enter another person’s account details into your taxpayer profile without confirming the requirements with NamRA. The ownership and verification of the bank account can affect whether the requested modification is accepted.
For a trust registered for tax purposes with NamRA, the taxpayer structure and supporting documentation may differ from those of an individual or ordinary business taxpayer.
Common Problems When Updating NamRA Banking Details
Several issues can delay a bank-details modification.
Old Bank Confirmation Letter
A bank confirmation letter that is more than three months old may not satisfy the current requirement.
Request an updated letter from your bank if necessary.
Incorrect Bank Account Details
Check your account number and other banking information carefully before submitting the application.
A small error can result in the wrong information being recorded against your taxpayer account.
Taking Only a Certified Copy of Your ID
For the current January 2026 process, NamRA instructs individual taxpayers to bring their original ID.
Therefore, do not rely solely on a certified copy when attending the office.
Assuming Everything Can Be Done Online
The ITAS portal supports numerous electronic tax services, but the current guidance specifically requires an in-person visit for adding or changing banking information.
Using a Third-Party Account Without Checking the Requirements
If the bank account belongs to somebody else, additional verification may be required. Contact or visit NamRA before assuming that the account can be added to your taxpayer profile.
If your tax affairs involve a company or other registered entity, keeping corporate records current can also be important. Services covering company secretarial matters can help businesses maintain their administrative records.
ITAS Banking Details vs NamRA Tax Payments
There is another important distinction between banking details on your taxpayer profile and the bank account details used to pay NamRA.
The ITAS website publishes banking information for payments to Inland Revenue. NamRA has also advised taxpayers to use appropriate payment methods such as Internet Banking, EFT or direct bank deposits and to use the correct payment references.
For example, the NamRA payment guidance provides information about making tax payments and using the relevant payment codes.
These are separate from the personal or business bank account details maintained on your taxpayer profile.
Businesses may also have other tax obligations depending on their activities and structure, including PAYE employer registration, withholding tax on royalties, non-resident withholding tax on services, or non-resident shareholders tax.
For businesses that require a tax compliance document, information on applying for a NamRA Certificate of Good Standing may also be relevant.
Frequently Asked Questions
Can I change my NamRA bank details online?
According to NamRA’s January 2026 guidance, adding or amending banking details requires an in-person visit to a NamRA Domestic Taxes Office. The ITAS portal can still be used for other taxpayer services.
What documents do I need to change my bank details with NamRA?
For an individual taxpayer, the current guidance requires your original ID and a bank confirmation letter that is less than three months old. Additional documents may apply depending on the taxpayer or circumstances.
Do I need a TIN to use ITAS?
A Tax Identification Number is used to identify an existing taxpayer account when linking taxpayer information to ITAS. New taxpayers may need to complete the applicable taxpayer registration process before using the relevant online services.
If you are establishing a new entity, the relevant business setup services in Namibia may include registration and related administrative assistance. Depending on the structure, this can include close corporation registration, private limited company registration, NGO registration, or Section 21 company registration.
For a private company, you can review forms and fees for registering a private company in Namibia and the general requirements for registering a company in Namibia.
Foreign entrepreneurs can also review how to register a company in Namibia as a foreigner, whether a foreigner can register a company in Namibia, and the requirements to register a company in Namibia as a foreigner.
Businesses operating from outside Namibia can also consider remote business setup in Namibia and related virtual office services. Businesses involved in cross-border trade may need to consider an import-export license.
Further information about registering a business in Namibia can help when establishing the underlying entity before completing its tax profile.
If you need assistance with these processes, you can use our contact page to make an enquiry.